Come and discover our shop at the Sélestat reception office. Discover our selection of gift ideas made by craftsmen, local and regional producers.

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Grading commitments

Sélestat Haut-Koenigsbourg Tourisme, classified as category II since December 17th 2021, belongs to the Offices de Tourisme de France® network and is committed to :

  • Providing you with an easily accessible reception and information area.
  • Facilitating your formalities.
  • Provide you with furniture for you to sit down.
  • Providing you with free information on the local tourist offer.
  • Offer you free access to wifi.
  • Displaying and distributing its opening times in at least two foreign languages.
  • Be open at least 240 days a year, including Saturdays and Sundays, during the tourist or entertainment season.
  • Answer your letters all year round.
  • Provide a permanent reception service staffed by people who speak at least two foreign languages.
  • Provide you with tourist maps, plans and tourist guides on paper.
  • Provide you with access to its dedicated trilingual website, adapted for consultation via on-board media.
  • Distribute its tourist information also on paper, translated into at least two foreign languages, relating to all classified tourist accommodation, including at least the name of the establishment, postal address, e-mail address, website address, telephone number and the level of classification / to monuments and cultural, natural or leisure tourist sites, which may include an indication of the rates in force, the periods and times when they are open to the public, the website and the postal telephone number / to events and activities / to emergency telephone numbers.
  • Update its tourist information annually.
  • Display the emergency telephone numbers outside.
  • Present the entire qualified offer of its intervention area for all clienteles.
  • Deal with your complaints and measure your satisfaction.
  • Respect a quality approach.
  • Provide you with a holiday advisor.
  • Guarantee the reliability and timeliness of information on the local tourist offer.


If you have recently contacted Sélestat Haut-Koenigsbourg Tourisme by phone, mail, email or fax, we would like to hear from you: questionnaire

Sustainable development commitments

"Sustainable development is development that meets the needs of the present without compromising the ability of future generations to meet their own needs" - Brundtland Report.

SHKT is committed to a sustainable approach through the implementation of common actions in its internal operations and also for its visitors. We try to reconcile as best we can the three ecological, social and economic aspects of human activities.

Our commitments can be downloaded here

Our services

  • Free wifi
  • Shop
  • Selling of tickets (events, ….)
  • Selling of Books, IGN maps…
  • Bike rental (electric bike)


2 Place du Dr Maurice Kubler
Maison du Parvis

Tel. +33 (0)3 88 58 87 20